I ended up using a local bank who was more reputable.

thye hope to refi I would not do this unless your pre approved for your refi by a reputable lender. you could find your self stuckand keep in mind you run up massive credit card debt like this and your fico goes into the toilet and now you cant refi because your fico to low !!

With the agent, does the agent have a strong reputation for closing.

I also hope you are countersuing as well for breach of contract, and damage to your reputation.

Cape Coral residents take this very seriously.Many burrows are marked by 4 stakes around the burrow with flags or plastic tape around the stakes. 

But its because of the established relationships and reputation. 

I found those leads from property manages that I created relationships with and built a reputation of "this owner will make sure repairs are done right the first time". 

But any reputable TK company should have a pretty clear number on the average length of tenant stay. 

Someone who knows you and trusts you and will lend to you because of your reputation.

It would not have been a big deal if they were to have notified us before they sent their handyman to the hardware store and charged us $55 labor + materials (1 wood post/1 plastic mailbox) to put a new mailbox in the already existing hole. 2.