Whether that be finding deals, answering phones, or whatever. 

You will also need to be diligent about screening your tenants since there are still many bad eggs.

Pick up the phone and talk with a manager or owner of the company.

The area is more C+, bjut I'd never recommend buying a property with tenants in place unless there is (a) a strong and documented record of timely rental payment; (b) you have the opportunity to speak to the tenant about the condition of their unit and the property in general prior to the purchase; (c) you run a thorough background screening on the tenant to make sure they will pass your standards for a resident.Agents often seek to sell properties when they should strive to build relationships by offering good investments.

When you get the search results, click on the People tab on the right side of the screen. :) 

If not then please take a screen shot of what you're referring to.Vacancy and repair reserve are just estimates because you don't know if a tenant will stay for 1 or more years, and things do break.

While you are waiting for that to happen, educate yourself on how to properly screen tenants and mitigate risk for when the bad ones sneak through.I use situations like this to educate myself and build policy to prevent the same problem from happening again.

A phone call sounds like the most pertinent first step.

Lease, notices, applications, tenant phone questionnaire, landlord verification/job verification forms, etc....

A negative cap rate might be a good screen since it would indicate either income too low or expenses too high.