If an investor PUSHED us to offer it, they'd be waiting so long for us to find a qualified tenant, they'd lose a ton while it was vacant.3) What questions and documentation did you ask for about their PROCESSES before hiring them?

I don't have one specific contact at Cross because I have more than one entity that has policies with them, and they seem to assign the account rep based on the name of the owner/entity.It's important to get quotes from multiple agencies as they have access to different carriers and may quote you higher or lower depending on what other risk their currently carrying in that area/zip code.

Find out is Indiana allows eviction for possessiona and document all the lease violations and hire an experienced eviction attorney.You might want to read our series about “How to Screen a PMC Better than a Tenant”, since selecting the wrong PMC is usually more harmful than selecting a bad tenant: https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processes

Once the unit is empty, as @Anna Laud mentioned, it would be a good idea to have the executor or personal rep sign a Release to Right of Possession.

Your Lowes Pro Rep will help you set up the account and get pricing.

I have always had the question of whether to do the work on my own or to hire it out.

Target warehouse is hiring at $19.50.

This is without factoring in the cost of hiring a property manager (I do include mello-roos, solar costs, and ~10% vacancy rate - jeez these are expensive). 

Now I dont mind something 45mins away as long as I'm hiring out most of the work and can get picture updates often. 

This would allow her to hire out a property management company.