I kept my cool and reminded them we are in the middle of a pandemic and riots and everything is taking longer than usual but we are doing our best to get the issue resolved as early as possible.

Not cool.

It was a pretty cool feeling to have control of my destiny, and chart my own course. 

Thought it was cool that you mentioned that!

It doesn’t take much to be a business owner... scamming is never cool, but more frequently it’s just poor business ethics and commitment.

Heat pumps are great - make sure you educate potential tenants on how frickin' awesome it is to have the most efficient, green, zone specific heating and cooling option available!

Cool!

Plan on HVAC too as most cities will require a permanent heat and/or cooling source depending on your locale for the electric permit.

Properties with issues are selling now but once the market cools down they might be harder to sell.  

Hello BiggerPockets Community,I am working on a renovation project to replace a central heating plant with decentralized heating, cooling and domestic hot water and would love to hear about other people’s experience with this type of project.The building has 15 one-bedroom apartments and is located in Connecticut (climate zone 5).