How do you protect yourself and provide great and quick service to an investor?

By my understanding is that you cannot borrow a conventional loan from a bank for a property that needs to be improved or made habitable.

@Jocelyn Ahuja the east Austin area is improving rapidly.  

I am still a little on the fence morally about going into the markets devastated by the Hurricanes (Houston, Tampa, Naples, Jacksonville, Corpus Christi, Galveston), BUT I was somewhat convinced by a fellow wholesaler that we are doing many of those people a service. 

I have been performing a mixture of both sales and limited property management in 2017.About 13 months ago : I was property managing about 35 – 38 doorsNow I’m down to about 16 doors.Property mgmt doors decrease has allowed me more time for my own personal improvements.( More sleep , less time in the automotive shops for vehicles repairs )

Levels of service vary.

Customer service (can you reach a person, how quickly?)

In the case of a natural disaster causing service issues the landlord has no control over they are not responsible.

Again I am out of the area for Military service so I will get these project moving as soon as able.

When you have a clear definition of the tenant base, you gain clarity on which strategies to pursue and can provide a better product to the market, which tends to improve one's odds of success.