Not understanding these strategies before attempting to implement them is what will get your a$$ in trouble. 

They do take suggestions and always respond thoroughly; however, it takes a while for them to get implemented (if they do), but then again it is FREE.

In WF implementation, they don't care.

Don't take calls after hours, or at least implement a fee for non-emergency or unfounded maintenance calls made after hours. 

I'll implement and keep you posted.

Once we implement Check Authorization, non payment of rent and lates dropped to less than 10% also.

We went from 8 HAP contracts to 2 in the last 9 months of 2013.http://www.rhaonline.com/SEQUESTRTION-REDUCINGHAPCONTRACTRENT.pdfNo all HAs implement sequestration and budget cuts the same way, so check into it before signing up.

Their business model and implementation approach have changed considerably since I first made this topic.

There are a lot of of different tactics you will need to implement in order to give it the best opportunity to get the results you are looking for plus a few tactics of my own I integrated that worked out pretty well.

While we have your ear, I thought I'd ask a couple questions:1) You claim you are constantly adding features, but it seems Buildium is  extremely slow in implementing new features that your CUSTOMERS ask for the most.