We have to constantly communicate to make sure we don't exceed our budget- you must pay at conclusion of auction.

Personally, I am okay with 8% COC but even that number is virtually impossible with today's prices.

It keeps track of the 'virtual' bank balance each property has in my main operating account.The only thing it doesn't do (automatically at least) is amortize the loans.  

That had been an ongoing issue which we communicated with Panzera about rectifying, to pretty much lip service, nothing material had changed.

I also do all of my tenant communication thru the app and track communication history.

Don't communicate with them, don't try to negotiate payments, don't ask when they think they can pay or if they would consider moving.

@Ed Barone hi Ed, does the Action Investors Network meet virtually now?

Their lender portal is not as slick as other servicers, but their communication is excellent and I have been very happy with them.

LeJon,Text is becoming a common form of communication and more common with the younger crowds.

I consider the ability to clearly communicate meaning, using the most common everyday words and phrasings, a far better measure of expertise.So, be crystal clear in how you express yourself, and others will have an easier time understanding.