Terrible Inherited tenants

[Vanesa Gonzalez]

So we bought our first duplex 2 months ago and the realtor/owner told us their tenants were great. They both have a lease and they were paying rent on time. When we did the inspection I realized these tenants were not taking care of the property but I didnt see any red light. 

Property came with new roof, new AC units and was overall in good condition. Now 2 months in and I have one tenant in jail ( it looks he didnt have US residency) and the other one calling ( screaming is the right expression) every 3/5 days complaining about washer ( we replaced it), no insulation (we fixed it), clogged toilette ( it was fixed inmediately) and saying the problem with the toilette was never fixed and it looks like the septic tank may be the problem. Of course we will fix this too, but I was wondering what is the best way to kick out these tenants? Both leases expire at the end of August. 

With the first tenant, the one in jail, I am dealing now with his wife and 4 kids and I need them out as soon as possible as I know she wont be able to pay the rent. 

With the complainers, the contract expires in 2 months and they already told me they wont leave because " they dont want to" but I really need all these out so I can have a fresh start with MY tenants. 

I always screen my tenants myself and I am aware the problem this time was I believed the realtor/owner. But this was our first time buying a duplex and the first time dealing with inherited tenants and I had no idea how complicated all this can be.

Any advice on how to move forward?

Thank you!

[Nathan Gesner]

Why on God's green earth would you pay a tenant to leave? Wait until they fail to pay rent and then start the eviction. Don't communicate with them, don't try to negotiate payments, don't ask when they think they can pay or if they would consider moving. Start the eviction process in accordance with the law at the first legal opportunity. Most tenants will disappear quickly if they think you mean business.

As for the complainer, stop communicating with them except for in writing. Send them written notice that is very succinct and professional:

"Dear Tenant, we require all maintenance requests be in writing. If you have a maintenance issue, please email it to {email address}. If it is an emergency that must be dealt with immediately to protect life, limb, or property, please text me at {phone number}"

30 days prior to lease termination I would send them written notice that you will not renew.