I can understand your frustration and my suggestion is dig into the complaint which is the center of attention and understand what is alleged and if it has merit to understand what is going happen there.  

It sold to the first viewer for $100 over asking price.  

If you are just looking for for basic info on a property - Ulster County Parcel Viewer is the fastest free way!

My strategy has been to buy and hold in up-and-coming neighborhoods before they get too much attention. 

It's also essential to keep a tight rein on the company, with weekly calls and constant communication, so that they know you are not an absentee owner who is not paying attention to the asset.

I suggest that these people are brought to the attention of regulators

We have found that when clients would get the initial report done once the home was finished we would find a lot of items so if we can address them sooner then our contractors will have fewer items to do later with fewer items needing attention. 

Beginners luck, I'm going to start paying better attention to addresses. 

We try our best to be as diligent and cautious as possible and pay close attention to numbers.

Most realtors don't expect a viewer to inspect chimney flues, aerated septic water pumps, attics and etc.