It sounds like you're in a solid position, and taking the time to stabilize before moving on to the next deal is a smart approach.

I wonder what lies he’s going to tell me this time.

Nothing that can really do or happen but were you aware the borrower was in default at the time? 

Hey,Is anyone out there still investing in commercial real estate? 

Does anyone have any experience with his company and is willing to share their thoughts?

@Stephanie SelbyRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

We are wanting to add to our real estate investments, but are having a difficult time deciding which market to consentrate on. 

I am a part time agent and investor located in Leander, TX.

If the property was in Hartford proper, we would tell you no to management since the tenant base is much harder, it is harder to get rent collected on time.  

Let's say you're paying 3 points and 12% to a real shark.