I have the assistant type up incident reports.

Likewise, his kids seems to be doing silly things like putting lotion bottles in the toiled.The PM did not hire quality contractors or do a thorough enough job because immediately we had issues with the pipes under the kitchen sink, the toilet (before the lotion incident) and the outdoor lawn faucet......this is after I spent well over 7K to remodel the whole place after the previous renter moved out.

You can make an insurance claim but do so right away; failure to report at the time of the incident could result in being denied. 

The only issue I've found comes with insurance companies that won't cover incidents involving certain breeds of "dangerous dogs". 

Sorry to take the negative side....incidents at my rentals including bad neighbors have made me super paranoid but for good reason.

I did report my agent and shortly after this incident she retired and moved out of state.

@Shane Welch I would write up a lease violation detailing the incident.

Mine costs $46/yr and covers any incidents that happen after the property has been empty for MORE THAN 30 days.

We've always encouraged investors to approach the vacation rental business in a well capitalized manner, and this incident will only strengthen that position.

My business was taking off when the pandemic and then the Police incident that occurred in Minneapolis.