@Brooke Williamson have your PMC start eviction process on tenant to motivate them to put pressure on their caseworker.Caseworkers typically will respond to tenants before PMCs/owners.Without the threat of eviction though, the tenant may not try very hard to contact their caseworker.

While it may be difficult to pay a defaulting tenant and waive the delinquent rent in order to motivate the tenant to vacate immediately, it is far less painful than having to wait until the moratorium expires and then pursue an eviction.

My personal motivations and limitations have made me not consider turnkey, flipping and house hacking. 

I am not against paying for coaching but I believe it is most likely to pay dividends if 1) you know exactly what aspect of RE you desire to pursue and can find a mentor that is a very good fit for the RE you want to pursue.  2) you are very motivated.   

Again I appreciate the advice, but I just wanted to clear up the motivation of the post.  

Thanks to many of you that motivated me to start this journey. 

If you told him you have been playing pickup games for the past year and need help improving your jump shot, now he has evidence you're motivated and a specific goal he can quickly help you work towards.

I have been reading the forums, listening to podcasts and reading books and videos for over 6 months getting very motivated... but living in Spain I have to transfer what works diferently and what works the same than in the US or UK markets that are where most the info comes from.I would like to get in touch with other local spanish inverstors and see what strategies work best here...

The property, previously on MLS without success, heightened the seller's motivation.

Unless you have buyer-in-hand or some other mission (e.g. subsidized housing or religious-based motives), I seriously think the risks are way more substantial than most people could handle.