For things we outsourced (e.g. granite)  we built a team of connections that provide us with hefty discounts in exchange for loyalty.  

Loyalty to one agent means alot .

No loyalty.

At least in the distressed SFR market.. remember they are only out for themselves generally and who ever brings them the deal.homeowners you can bond with and will respect you as the authority . and if you market correctly and keep dripping them when they go to sell your still their realtor.. now again this changes if you happen to find that diamond out there a very high volume SFR buyer that has some loyalty to their agents.  

Another condo detraction is that repeat guests will feel loyalty to the condo community - but not your unit. 

And consider calling the board since she's probably violating duties of loyalty and confidentiality by representing buyers on your deal. 

What I will say, though, is that if you can build up a reputation as a decent landlord in these kind of neighborhoods, when tough times hit, we've noticed that there is a certain customer loyalty that can come into play.

Bank/Lender has no loyalty to homeowner...

by R.Dodge Woodson -softback2.The sales bible Jeffrey Gitomer- harback3.Customer satisfaction is worthless,customer loyalty is priceless Jeffrey Gitomer -hardback4.shift by Gary Keller -softback5.Make money in real estate tax liens by Chantal and Bill Carey - hardback6.Position don't compete tapes by Jeffrey Gitomer7.Make millions selling real estate by Jim Remley -soft back8.Pre-foreclosure property investors kit by Thomas Lucier -softback9.Property Ladder - Buying for profit by Kirsten Kemp - soft back10.Make money in short-sale foreclosures by Chantal and Bill Carey - hard back11.Preparing projects for site construction by Rodrick Johnston- soft back12.Building your dream house by William Spence - soft back13.How Buffett does it by James Pardoe -hard back14.Timing the real estate market by Robert Campbell - soft back15.

They have no loyalty to you, so if they can deny coverage because you weren't named in the policy, they will.Piercing the corporate veil is a complicated topic, and this is a long reply already.