I did set an appointment, but the listing agent is saying that she didn't "confirm" the appointment.

@Johann Jells - you should get the foreign born person's residency card (AKA green card) and SSN to confirm legal status.

I have over 50,000 hrs on CAD, lately CATIA V5, but am unfamiliar with the best house blueprint software.

He has been managing the property for 6 yrs (I confirmed this by looking at the public tax records).

Have your lawyer examine the lease, and if possible ask for an estoppel certificate to confirm that everything is actually at it appears.Frank

Of course if you miss a problem during your initial inspection/estimate........then no magic system/software/process is going to help...so get good at paying attention to the details and leave no stone unturned.

So, the software might be great but customer service is horrible.

Can anyone confirm this?

Bill Gulley - Re: what I do for a living: I'm a software engineer :)So I guess, I need to hit the books.

Ask their references lots of questions-if they are happy with their property manager, the references will be glad to sing their praises.2) Ask pointed questions-how do you handle a difficult tenant in [insert specific situations that maybe you have concerns with-like non-payment of rent, disruption of peace, etc.).3) See what sort of property management software they use.4) Look at their management contract right away, give yourself time to comb through it-even bring it to your attorney, if that makes you more comfortable.5) Ask what type of properties they manage.