@Joe Rudi Forgive me if this comment has already been made but trying to get that info now may be a lost cause as a tenant that is going to be evicted usually isn't concerned with their credit report. i would take this as a lesson learned and partner with the PM company (if you didn't fire them already) to ensure your standards are clearly communicated and met with every tenant and to make sure this never happens again.Hope this helps

We communicate with postal letters, they call with a translator after they get it. 

You would also notify them of it during your initial communication with them. 

I suggest reaching out to landlord and open communication about the problem.

@Bob Woelfel communicate to her in writing that you are changing your process.

How can a US based businessman compete with $4 /hr overseas pricing as a virtual assistant to someone in the real estate business (the post was about Air Bnb)?

She didn't return the lease, and we issued the notice.The most important thing in these cases is to communicate with the tenant. 

You can unlock the front door from your phone, and give regular visitors their own virtual key as well.

Keep in communication with the police and hopefully they'll get it done sooner than later.

How would you communicate this to the Tenant?