FEMA uses the lowest point of entry to a building to determine whether or not a building would require the flood insurance.

I wanted to ask the experts here if there is a playbook for handling tenants' situation when say an AC goes out after hours on weekdays or weekends.

Unfortunately, it's a manual process that varies across sites.Alternatively, I've heard of a few sites that claim to remove these entries for you in bulk (across a list of various sites) for a fee, but have no experience with them.

However most contract have a default clause which governs how a breach or contract is typically handled.

They send the worst third party contractors, authorize the least amount of repairs, and take an unacceptable amount of time to dispatch folks and make decisions on how a repair/replacement is to be handled, while your tenants are without their appliance what seems like FOREVER.

You will also need 60% of your commercial entries ADA compliant, meaning no steps. 2010 ADA part 206.4.1  From the pictures it looks like you will need to add a ramp.https://www.ada.gov/2010ADAstandards_index.htm

For cash transactions, we can handle the Closing several different ways.

High end or low entry?

I could have handled it differently, angered him more, and maybe had him vandalize the house one night. 

Buying at a foreclosure doesn’t give immediate rights of possession/entry.