In my experiences, again from a while ago, while these individuals are technically licensed real estate agents, when I was leasing space for a landlord, I never referred to the tenant reps as agents.  

Similar to my previous question on Wi-Fi locks, what are people's experiences with modern thermostats?

You can prove the leak is fixed.In my experience with different water companies, they will credit you the leaked water amount.Then, if this is a no go, pay the extra water bill and keep proof that you paid it and why.

Touch Stay is pretty cool, I have no experience with it but it definitely looks cool!

Just the post I was looking for....I'm in a similar state as Jeff....got some capital that I want to deploy but have no experience in the HML sector

For those that have used it, how has your experience been?

The first deal is always a great learning experience and you will learn how to navigate the issues that may arise!

It's been an amazing learning experience!

As for the rodents, call a company and have them come out and deal with it...take photos before and after so if the tenant does something (ie puts out more rice), you can show that the tenant is deliberately doing things to attract rodents.

I believe Airbnb has a system in place for handling disputes between guests and hosts, and they may offer compensation for damages or issues caused by a guest.I would start by documenting everything: A detailed written description of the incident and timeline, records of all your communications with the guests, before/after photos of the damage done to the furniture and the bedsheet, a statement from the neighbors about the trespassing incident, etc.Then I'd approach Airbnb looking for guidance.