Not to mention they have no basic sales skills  IE they don't answer the phone they hid behind text messaging.. or call you a week later..

Yesterday's phone call was the first communication with them regarding the roof leak issue, since the time the roof has been fixed.

I'll spare you the Being Prepared clichés  :)    First thing that came to my mind was, I would have either used my cell phone or tablet and quickly downloaded a contract and had her sign that in lieu of any other documentation.    

But the process as a whole was very simple and I was able to do everything over the phone and through email.I hope this helps 

I do not use a property management company primarily because I have been successful in managing myself because I am centrally located to all my properties, and my tenants all understand I am a phone call away.I became interested in BiggerPockets when I started listening to the podcast, and thought I should start a profile to see what else there was to offer.Thanks for including me, I look forward to connecting with you all.Jim

Very helpful on the phone and quick to answer emails.

On the other hand, I can't spend an hour calculating the numbers for a wholesale deal when you have a motivated seller on the phone.  

In these 7 days of insane roller coaster, we managed to arrange some hard money for financing, set up an appraisal to estimate a property we hold for the purpose of the loan approval, arrange an inspection, meet 2 contractors and crunch the rehab numbers so they make sense, find out that the lender can not 100% finance the deal as hoped, get discouraged but somehow, on a late-night phone call arrange some cash from a family member, and all that only to discover a day before closing, that the seller had $140,000 of liens against the property..The deal fell apart. 

I have deals give me a call tomorrow my phone number should be below.

I have tried direct mail to vacant properties but all of my properties have just been by picking up the phone and calling FSBOsI now have a VA do my opening calls for most of my seller leads but it is good practice to do this yourself to understand the objections and to practice communicating with sellers.