Like this,at the phone call just simply state, our occupancy is limited to 4 people(or whatever you have set) , our credit requirements is credit score over 600, our income requirements are 2.5 times the rent, we screen all adults over the age of 18. 

My first deals I was able to get phone numbers and set up meeting times.

Hi everyone, I just start driving for dollars in my areas and I see a few houses I should contact. I try to figure things out on LA County Assessor, but I couldn't. Are anyone able to use the county assessor to find o...

Get the phone ringing and iterate from there. 

He answers his phone, takes time to hear me out.

Hi, I just received a phone call from one of my tenants in a duplex that she had to call the cops on the other tenant in the duplex because he was up all night banging on the walls and screaming.

Ask yourself how many other agents are mailing to this same person and what are the odds they will pick up the phone and call YOU?  

Also something else to consider is that the fire code requirements are more involved for a 3-family (interconnected) than a 2, so if it's not already compliant with the 3 family requirements you'd be expected to bring it up to compliance if trying to turn it into a legal 3 family.The phone # for the building department (technically "Department of Inspections and Standards") is 680-5201 and their website is providenceri.com/DIS - as with most city services, I find that I can usually get some help over the phone (sometimes with some waiting on hold), but they are most helpful in person, if that's something you're able to do.On the specifics of that particular property, one option that often comes up with weird utility setups like you describe, is to just have the owner pay utilities.

A loan originator is the person who calls you on the phone or Emails you and asks you for 2 years worth of tax returns, time at job etc. to get your Mortgage ready to send to the lender.

Make a script for your phone interaction questions and stick to the same info consistently, don't vary on important points.