Here is one example, admittedly not the best, but its on the MLS now, so let's use it for discussion purposes. 

I am making completely passive cash, while also seeing the value of my portfolio increase with no headaches or management responsibilities that usually come from SFR ownership.

You want an accountant who can help you strategize and who is responsive when you want to know the consequences of the financial decisions you are making throughout the year.Good luck.

The purpose of marketing is to attract an in-person showing.

In previous roles, I was responsible for the asset management, capital improvement, repair, and maintenance of an ANG Fighter Base worth over $400M.

It is not your responsibility to house this person's items indefinitely in your rental. 

HE JUST CONSOLIDATED THEM ALL ALONG WITH HIS PDF CONTRACTS (WHICH ARE ALSO ALL OVER THE INTERNET) INTO ONE CENTRALIZED AREA... 5) He ADDED MORE OF THE SMALL NUGGET VIDEOS TAKING A SIMPLE PROCESS AND BREAKING IT DOWN LITTLE BY LITTLE (NOT SO MUCH FOR UNDERSTANDING PURPOSES) BUT MORE TO MAKE PROGRAM MORE ROBUST AND EVENTFUL 6) AND USED SIMPLE JSON CODING AND SQL (LIKE ZAPIER AND GLOBIFLOW) which can be done by using WordPress quite easily and created a lease option customer data entry base (CALLING IT THE LEASE OPTION THIS AND THE LEASE OPTION THAT DATABASE) It's basically the large packaged smoke and mirrors with a little touch of value and abundance simultaneously being thrown at you that will cause you to do one of two things (which is kind of the goal)  1) You get overwhelmed instead of focused and quit, or 2) you ignore all of his "upsells" and focus on the material you have and use what he gives you to the utmost extent...

It almost feels like they make it difficult on purpose so they get extra revenue on late fees.

If they fail to comply, you may need to involve legal counsel or contact your state’s real estate commission.Hire a Reliable Manager: Finding a professional, responsive property manager is key.

If they say "No" then ask them to support that with documentation to avoid a boiler plate response.