I would definitely start with documented communication about what can and can't be flushed down the toilet. 

Of course, we communicated heavily with the tenant in the days leading up to and the morning of eviction.

My strategy has been to communicate to all tenants what the government is doing to assist them mentioning the 600 extra per week they are getting and the stimulus checks for them, their significant others and children.

@Michael Baum I switched my DNS provider so hopefully that provides some relief, but again this is happening on both cellular and cable connections, mobile app and web.

For the most part, property manager and client communication is a case by case situation.

@Enrique Huerta oh definitely, I'm aware it would never be 100% passive if you were looking to invest outside of going the LP route (and even then, you could argue there's some "work" in keeping an eye out for how things are going and communicating with the GP's whenever needed haha).

Thanks Anson for the response, I had communicated that it might take anywhere from a few days to 30 days for us to find someone, and the person she signed with said she would get the money tomorrow guaranteed.

If you have the salespersons communication in writing (always a good idea for just these sorts of reasons) I would ask them to take it back. 

All communication from this point forward will come from your lawyer to her lawyer.

I let them know that I'm polite, I'll communicate with them, and try to help them.