Thanks Anson for the response, I had communicated that it might take anywhere from a few days to 30 days for us to find someone, and the person she signed with said she would get the money tomorrow guaranteed.

If you have the salespersons communication in writing (always a good idea for just these sorts of reasons) I would ask them to take it back. 

All communication from this point forward will come from your lawyer to her lawyer.

I let them know that I'm polite, I'll communicate with them, and try to help them.

This is the thing I would want to maintain control of, even if I handed off the maintenance, collections, tenant communication off to someone else or some other platform in order to free up some time.

Is it me expecting unrealistic response times because I work in a demanding management consulting job where responsiveness/communication is key or do most realtors not understand the value of client communication even if they are very busy?

Do your Sub Contractors have the ability to verbally communicate, with English Language Only Speakers?

For those of you invested in syndications with preferred returns, how does your sponsor communicate and track that preferred return if it is deferred?

Cut off all communication from the tenant, including promises to pay or attempts at negotiation, and let the lawyer clean up the mess.While your attorney is handling that, you should be looking for a property manager.You can start by going to www.narpm.org to search their directory of managers.

To mitigate the issue with social distancing, our acquisition managers travel with additional mask and gloves to provide the seller and we communicate this with them prior to the visit.