The old tenant gave her copies of the electric bill as a example , he didnt care .

Instead, she'd have to send a copy of a recent utility bill and a copy of her ID or something.

They left a copy of the lease on the door for her to sign and return and she is refusing, trying to use the lease as some sort of blackmail for the building to give her something for free (I know, I know).

It costs me about 5 cents to make a copy of my application.

When either of us makes updates, we copy the qbw file to a separate shared folder in dropbox.

I felt it was time to pay back for all the information that has been freely given to me and I want to support and be a part of this community.

Do I need copies of those keys as well or can I get replace them and give them a copy for themselves?

As far as the "process" goes, you can PM me for a copy of my "Purchase Process & Checklist" that we provide to our clients.

You could get a quick answer by calling a RE/landlord attorney or ask your question on avvo.com They should freely volunteer basic information like this, or you can coax it out of them by pretending to shop for their services.

Just use the Compfight.com search engine, be sure to select "commercial" on the left side after searching, and give proper attribution for the photo (which Compfight.com even gives you in a nice, copy paste format) There is also FreeDigitalPhotos.net but they are kinda cheesy photos.