Non-arms length deals often cloud investment decisions...Honest and direct question -- if they want to sell it, "so they can fund other investments", that means they've come to the conclusion that more attractive IRR is elsewhere. 

@Taylor Thompson so no one can make the decision for you.

Data driven decisions with some guts to act make the best investments – go make it happen!

Ultimately what ever direction you choose make the decision based off of your end goals.

Your best bet is to do the human thing by helping this person find another space, but also do the correct business decision which is to terminate this business relationship. 

This will help you make your decision.

Financially I'm in a position where having to pay a few hundred dollars each month would not be a problem, but I can't warp my head around whether it's a good financial decision. 

He did also mention that it was probably a company decision that my wife's employer more than likely made and not necessarily Fidelity's decision.Also, they, if they do participate in the CARES act, they may ask if you were directly impacted by COVID in one way or another.

The more systems you have in play, the quicker you can assess and make decisions.

Inspector/contractor/property manager will be the team of experts you will rely on to make an informed final buying decision here. 10) RENOVATE - you must use an airtight process to manage your contractor to protect yourself and arrive at the desired outcome, on time, within budget.