@Steve Veen  I just ran some quick numbers on my search screen and as of this morning, a non-owner cash-out is 4.0% with 1 point and 4.25% with no points.  

Be sure to screen really really good - even if it cost you and extra month or two -I tell you right now the best bang for your buck is going to be getting really good screened tenants that are capable of making the payments .

I recently acquired 2 multi tenant properties in South Eastern Ontario, and I am looking for some good resources for things like credit checks, tenant screening, help with rental agreements, etc..As this is my first investment, I am looking at building my entire process from the bottom up.  

My personal opinion is that a condo would be less "hands on" for the owner with keeping everything up to code which would then enable you to really focus screening tenants and on getting your systems in place.  

It is a Section 8 tenant so should be an interesting experience for a first unit but I'm confident in the screen process that USREEB did.

The solution to this issue is to avoid it in the first place as best you can by screening and setting expectations on the front end.

Can anyone recommend a call forwarding, automated voice messaging system that I can use to screen calls? 

Explain why you're unhappy and be sure to listen to his frustrations, because getting sued is unnecessary time, money and stress.

Lynn - I agree and I do require screening which has not been done yet.

They offer other services, such that the ACH is really a lead-in for screening, payment by credit card, etc.