They provide a custom built Podio work space that I think should solve a lot of the problems you are having.

I have always been a top producer in automotive and I really contribute that to never meeting a customer but a friend and sticking to the philosophy of treating every customer and situation as if I were dealing with my own Mother.

Most of the time you talk to people overseas in customer service departments, the defective item sent back in takes weeks to get to the warehouse or it get's lost at the warehouse etc.

Specifically when it comes to acquiring customers / clients , possible forums or maybe individuals to follow or books to read ?

@Libby Baugher Setup the properties as class and customer, for duplex you can set up each unit as sub-class and sub-customer.

Mission statement “Both Business & Life”( business is great but must know what we want in life as well )4 D’s In Life and Business and life(dedication, direction, drive, desire)Market Cycles ( understanding where we are today and heading tomorrow)Rush and Real Estate( never together in this business)Passion, Patience & PersistencePassive IncomeStop and Enjoy LIFE!

@Matthew Paul, thanks I called petro and carroll but they seems having bad online rating (customer service)

Custom built all woodworking in the home.

I'm not sure where the best place to start might be, but organic growth takes time and dedication.

They are our customers, we have a product that they demand.