@Annie Li If they (PM) can provide all the documentation; phone calls, emails, faxes etc... that show that they did in fact order the power to be turned back on, and the power company did not; WHY,  maybe the power company could be at fault.

I am marketing heavily in an area and of the phone calls I've received only a handful were legitimate leads and none of them were willing to sell their houses at what would be a competitive wholesale price. 

People will invariably provide much more information about their situation to someone in person that they can make judgments about perceived threats  on than a stranger over the phone.

Andre Panneton I don't get anything come up when I try to get to that link (at least from my phone).

Hello All, I was just wondering if there are any specific sayings or words I should stay away from while talking to a client either on the phone or in person.

Picking your phone and calling all potential real estate sellers will give you an edge and make you stand out from the competition.

@Jimmy Calabrese I am assuming this is in reference to "in person" conversation or phone conversation and not email.  

I started off with bandit signs and I've been getting a few phone calls here an there, but nothing concrete.

If they don't have one pick up the phone and call them.

You can require the applicant confirms the showing an hour before or text them an hour before to confirm. we've all been stood up before and this happens to all landlords but you can ensure your not wasting your time by confirming before you go out there and scheduling them all within 10-15 minute increments within a specific 30-60 minute timeframe. dont forget to ask pre-screening questions.there is a section on how to pre-screen below and shows your minimum applicant criteria that you share over the phone, this will help you reduce wasting yours and applicants time:https://www.biggerpockets.com/renewsblog/2013/01/2...good pre-screening questions to ask:http://www.tenantscreeningblog.com/tenant-screenin...