I'm guessing if Buildium and Appfolio are like every other cloud service out there the issue isn't so much the cost (some can be passed through to the owners) but the training cycle on it. 

There are a ton of tools and training. 

I would say a lot of it is based on their training or their resources that they utilize to complete your taxes.

You may also have the owners stay on {part-time} for a season or two to help train the new management (you).Acquire the hard assets:  In this scenario you would only purchase the real property and those hard assets (docks, boats, etc.) that you deem would be beneficial.  

An investor is probably coming in to understand if there are any big-ticket items they didn't see when they looked at the house that might change their rehab estimate.

I know it's not what you want to hear, but people will treat you the way YOU train them to treat you.

The support, training, and organization of this group is (so far) exactly what I have been looking for! 

I prefer to NOT work with large banks, looking for small to mid sized direct lenders or mortgage brokers with training.

From my limited research - getting the concrete slurry perfect is tricky, training your labor, and training your building dept on how to approve/inspect are the hurdles right now. 

Doing a deep dive into support tickets, around 40% were wifi related.