If a borrower fells they are wronged, they should contact the CFPB, that is what they are there for.That is not a recommendation for an investor or an unlicensed [mortgage] person to attempt to assist with the interactions of the servicer.  

Or we'll need to cut the foundation and install a 10x10 post to help support the ridge of the roof..The point is everything takes time, and the more you get into a transformation the more likely you're to reveal other elements that while you're doing it you should fix now. - Somewhat contradictory to the above advice, but take your time.

Your maintenance man could have just gone in and flushed them with no tenant interaction at all.

I also wish that petscreening.com actually made required fields required.. so if you say "proof of vaccines is required" a pet owner would not be able to complete the profile without providing that element.

If you've done it for a while, you should be able to diagram a work flow n even stages for that workflow detailing all the parties to interact with as well as a decision type chart and timeframe for each segment, right?

If a recent Reserve Study is available, that can provided great info as well.The By-Laws, Declaration, and House Rules (or similar) will tell you in general terms how the HOA is to be operated, including when Board meetings are held, what notice must be given, and details about the powers and responsibilities of the Board; what elements are your responsibility, and what elements the Board is responsible to maintain, protect, and preserve; and how the common areas can be used as well as how you and your guests must act when upon them.

Again, the BiggerPockets store has some books for this or you can learn by watching podcasts, reading blogs, and interacting on the forum.

I use my PM for all tenant interactions on my other properties but would a PM assist me in the 30 day notice for this one without it actually being rented yet?

Am unclear how this interacts with seller RE agent or buyer RE agent upon exit. 

In a previous article, we covered the elements of a quality cost segregation study.