@Kristi Tietz I've done some transactional funding for a few investors but I was branch manager for a mortgage broker in a previous life, so I'd overseen and fixed hundreds of closings. 

Key questions to ask include:Their experience with out-of-state investors.Knowledge of the rental market in Cypress, Katy, and Sugar Land.Experience with investment properties, particularly single-family rentals.Their network of local contacts, such as property managers, contractors, and inspectors, which can be invaluable for an out-of-state investor.Technology will be your ally if you are an investor from out of state.

Broker/Entry-level type role in the commercial real estate world.

They often offer free classes for landlords to make sure you know the Facts of how to manage them as you partner with the agency. 

Looking for advice on payment collection/managment software.

For context, we manage 20 MTR doors in Los Angeles.

Sorry for the “tough love”, but if you don’t immediately investigate them and take appropriate action, you may not be cut out for managing rentals. 

Start talking to property managers.

I live in the Seattle area, but I work with a team on the ground that helps me locate deals, project manage rehab and provides property management.

House hacking will also give you some personal "property management" experience.