You have two of the three major categories.

The quality of assets probably varies with some in good, okay, and bad areas which will take different levels of management and repair.

Response rates vary depending upon the piece I send and how many times I have hit the prospect.

BTW, I don't include property appreciation in any of my calculations because 1) it varies 2) it will likely be offset by capital expenditures, which also vary.

#2  I've noticed that some of the most interesting properties transitioned from the auction calendar to the "Closed or Cancelled" category a few days or weeks before the auction.

A service dog is a different category altogether from a pet.  

We list the amount held as Security Deposit and subtract, if warranted, from the following categories: Extra Cleaning, Extra Yard Care, Missing Items, Damages, Unpaid Utilities, Unpaid Fees, Unpaid Rent.7.

The market varies too much, sometimes even from one street to the next.

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Does lawn maintenance and snow removal come under proper mgmt or under another category?