You will want her phone # as well.

I called the CC company and asked them if they could resend them, they said over the phone that they didn't have that ability.

I would not be that surprised it they had someone that does annual checks to make sure the property is owner occupied (knock on the door, check phone listings,etc)

I checked the tax accessors website and i have found the name of the owner but no address or phone number.

Personally, I think the forms are great to use for handling phone calls.

What works varies a good deal by area.I'd start with something cheap to get the phone ringing- bandit signs or an ad in the Thrifty Nickel/Penny Saver type publication, although ads dont pull anywhere near what they used to.

You'll definitely get some phone calls over that!

I'm on my phone right now, but expect a colleague request and PM from me tomorrow when I'm on my computer.

Even getting her on the phone sometimes can be challenging.

I expect to reduce the rents by an amount that accounts for 75-80% of the current gas bill, with the other 20-25% to be found in both the tenants using the heat more efficiently and in better weather sealing and replacement storm windows.* Replacing all bulbs with CFL and including a replacement costs for any missing/non-op bulbs in the lease.