Also helpful because pretty much all bank staff speak Mandarin, Cantonese, and Hokkien. 

Actually we are not 40% and in fact our 50+ person staff in East TN are all local. 

As you grow you add staff and try to hire yourself out of a job 

Additionally you should have someone on staff that knows how to navigate state back taxes and historical records.I don’t know much about Loma except watch out for hidden taxes and “big money” from lawyers and doctors.

As to building / maintaining relationships:  have to make sure marketing comes across as a win-win to homeowners, city staff, and local contractors alike.  

-Adherence to qualifying procedures and procedures-Knowledge/Adherence to all federal, state and local fair housing laws to minimize claims and litigation-Competent, honest and customer service oriented staff to treat their tenants as they deserve to be treated. 

You have a much better chance of getting accurate answers by calling the state's offices (Secretary of State for legal and Tax or Franchise Department or Comptroller for taxes) - however, their staff is often not well informed/trained, either.PS.

Working up close and personal with really wealthy people, getting privy to their finances and assets, seeing how they manage their time (and personal staff) is truly eye opening.  

Our role as a property manager is to:1) Put the right people in the units; Meaning well-qualified applicants who have stable income/employment, positive rental, credit, eviction, and criminal records, and are a good fit for the property, while staying within the scope of fair housing laws. 2) Minimize vacancy and turnover3) Maximize rent and rent collections (and provide the tech to make this painless and easy for tenants and owners)4) Maintain the property and curb appeal (and provide the tech and staff to make maintenance responsive and relatively painless). 

There are so many STRs that there is no longer any housing left for workers in the tourism industry (maids, servers, bar tenders, front desk staff, etc).