@Ricardo James, what investment strategy are you looking to implement?

There is a new fannie mae programm where you can put 5% down if you " plan " to use 1 of the units as primary resident.

By carefully considering and implementing these guidelines, while also being open to reasonable exceptions, property managers can ensure that residents feel heard and valued, ultimately enhancing their overall experience within the community.Dispute Resolution Process:Sentiment: Residents prefer a fair and efficient dispute resolution process when conflicts arise, as it provides a sense of security and peace of mind in knowing that their concerns will be addressed in a timely and equitable manner.

If you have implemented this with your tenants what’s been your experience so far and would you recommend it?

I've only recently implemented this (and I don't make that many purchases so it's not like I'm making daily offers) but it has installed a higher level of confidence and also made it easy for me to not get attached to the deal and walk away when I'm past my 100% number. 

Make sure you have a solid plan in place almost like a value add approach and reap the rewards when implemented. 

The government have implemented an extra 2% "stress test" qualification to prepare people for the anticipated future interest rate raises so they are not stretched beyond their means - while you are not currently charged that 2% extra mortgage interest, it significantly affects how much the banks are willing to loan for the mortgage and how much people will qualify for as they are testing your income against the current interest rate + 2%

When a tenant does not pay on time it is your fault for not implementing strict business practices. 

The plan is to implement professional property management, clean up a small amount of deferred maintenance, and implement light rehabs on tenant turns to push rents up to market.

If you are thinking of implementing Profit First in your business, I'd be glad to share with you a list of Profit First friendly banks all over the U.S.