Maybe have them demo a load of clothes to see how wet they are coming out of the washer (not every person knows what the clothes SHOULD look like- it could actually be an issue with the washer). 

You will have to demo it first anyway.

I can provide some advice on that if you are located in the Rocky Mtn states seeing as I'd be your target demo there!

I have made some payments for the initial advance and demo and currently, they are working on the house.

As @Collin Maas said, the whole warranty thing is a scam because they only cover materials, not the cost to demo and replace (which is where the money is)And as @Scott Mac said, it is critical to compare apples to apples.

My philosophy with contractors (in the past) has been - "hire the right people and stay out of their way".I need an honest, reliable, cost-conscious GC who can pull permits, demo and knock this "fix n flip" out in 3-4 months.  

He would be painting, demo, repairs etc.

What is it that makes you the ying to someone yang?

If you've ever watched Silicon Valley, it's like Jin Yang's "Hotdog" app.

is your demo over a certain age, in which case, they may not be into texting or even have text-capable cell phones?