One of two reasons most likely:1.

We would have preferred to work with them within reason to make it a quicker and easier process.

The reason is the rent-to-price ratio is good so you can cash flow, and most of the West side doesn’t have a Point of sale inspection which is really annoying.

Along with personal reasons IE living with tenant. 

The #1 reason that landlords fail is due to failure to manage to the lease (Source: American Apartment Owners' Assn). 

Quote from @Elinore Aguilar: The best way is to have the best firm with a reasonable rate and trust reviews.

Having reasonable expectations, hiring a local professional (Realtor or PM), doing your research, and doing everything right (i.e. pro photos, professional design, good renovation, proper amenities and location, etc) are the keys to success in 2025.

A local Housing Commission needs a very good reason, with lots of paperwork, to exceed a limit.

Another reason to not like a PM is that there is no incentive for them to save you money.

No reason for me to go the through the hassle of the sale process unless there is some type of gain which the investor is open to and this is where I need the advice.