Further communicating with current owner, there is one main meter which she is responsible for.

First, some general tips for you on red flags to watch out for:- Asking for a large loan application fee or other fees upfront- Unusually low interest rates for a hard money/private lender (real hard money/private lenders aren’t loaning money at 4-5% but fake ones usually advertise those rates)- Email communications with really bad English/grammar indicating the sender might be from out of the country- Claiming they loan nationwide in all 50 states (most non-bank, hard money/private lenders operate in only certain states and don’t lend nationwide)- Claiming they can do loans from $5,000 to $50 million (most lenders that will loan you $5,000 can’t do a loan for $50 million, and most lenders that can do a loan for $50 million aren’t going to bother doing a loan for $5,000)- Offering to send you a photo of their drivers license (fake lenders tend do this to convince you they’re legit but I guarantee you it’s not their license they’re showing you and a real lender would never do this)- Not caring about your qualifications or the merits of the deal (basically willing to “approve” you no matter what you bring to them since they know they’ll never actually fund it)- Terms that seem just way too good to be trueThat’s just a few things to watch out for.

It would certainly help me communicate with sub contractors.  

But don't hire a professional PM company and then try to backend the process by communicating with your tenant. 

Apparently something was missed or there was a communication mix up and then the termite company had to come back and write a new report. 

She has communicated over the phone and via e-mail very professionally with me. 

While I am not in the market for a PM, I will say the most important thing about a PM is communication.

There needs to be complete trust and open communication between partners. if there are concerns, then it has to be safe for all to speak up.

I have also heard there are a number of apps for pricing, booking, automated communication with tenants, etc for STR.

Attention to detail, good communication, pride in work, high energy, and a passion to learn.