I definitely would not want to own any commercial retail/office today, as I don't have a great solution for them yet, but I can bet the person who figures out how to best repurpose them into a valuable asset again will make a fortune. 

We aren't planning on moving and could claim adverse possession (PA just changed to 10 years), but from everything I read this sounds like not a viable solution. 

I have worked hard to build up a very loyal customer base so I can be choosy in whom I deal with. 

For day-to-day property management cozy.co offers a great solution for landlords that are looking to self-manage.In regards to location of a potential investment, if you are going to self-manage it is probably best to find something within 30 minutes or so of where you live.

Is it a custom template or commercial contracts standardized by the state real estate board?

For example, though I am "Manager" legally, I am Broker, Agent, PM, Asset Manager, Chief Solutions Architect, Jerkwad, or a number of things depending on the context and mode of the moment.So, what do you feel like being? 

How do you convey to them that you can keep it discreet and provide them with a solution?

My customer service skills are far from awesome.

Either we fold under the pressure or find solutions to our respective situations.

Also, just reach out to lenders, and just getting some dialogue going may offer solutions.