honestly these types of cookie cutter arrangements are far too broad and general to comment on.

Being honest is best. 

I honestly know nothing about the area but you might consider expanding your search area if the first two options leave you empty handed. 

Friendly - personable, polite and professional.... not a "friend or buddy".Fair - abide by all landlord tenant laws, communicate openly and honestly, no special favors for some tenants and not others.Firm - have the backbone to hold tenants accountable, stand by your written rental agreement.Fast - swift to do maintenance and repair, swift to address tenant concerns and swift to enforce the terms of the rental agreementFlexible - take into consideration extenuating circumstances and be flexible when it is warranted, but don't let tenants manipulate you or take control.Since your grandmother chose these tenants and is compromised because of her church relationship with them, do her a favor and take on the responsibility of addressing this issue as her agent.

If you try to be honest with them you'll probably be misled.Some other major things to consider doing after you select your niche and market area but before you start making offers will be talked now.  

To be honest, this is really the best resource there is out there.  

This allows the tenant to be secure in knowing what they are paying for and it's not a 'revenue generating' event for me like it is PM's and other landlords.My properties are pretty nice, in good school systems, so people have a tendency to be honest.  

The term relationship marketing comes from the MLM or multi level marketing world but it is very pertinent to my world as a real estate investor and to be honest, relationship marketing pertains to nearly every business that you can engage in. 

I know honest, reliable contractors are hard to find, but if you have worked with someone you have had a great repeat experience with and would recommend, please share their contact information.Thanks in advance.

I renovated my roof two months ago, and I honestly don't feel no change to the house.