Is it customary that they have their process displayed online or in a pricing guide so I can shop around?

Becca,   glad to help.How did this guy find you in the first place or was there something on line that you saw and responded to..

Unfortunately, ESA (Emotional Support Animal) letters are tricky, especially with how easy they are to get online.

Is there any online services/tools where I can do the above DIY?

The way I do it is go to the property records for the county online find the owner's info and then Google search their phone number.

Build your knowledge base through books, podcasts, and online communities.

You can also check their reviews online at Google, Facebook, or Yelp.

So, you'd want to go into it knowing you were going to: go all out to beat your competition, have a distinctive property, stand out online, and have your return compensate you for the headache of running a little hospitality business.Does that help? 

I use Quickbooks online for the formal accounting so it's easy for my tax guy to get in there and do his piece every year, since I have an LLC per building.

Unfortunately, I don't think it's realistic that you will find a generic commercial lease online that checks all the compliance boxes for your state, city, and county.There are limited service property managers that will do retail tenant placement (rather than full property management, which it seems like would be overkill for this one commercial unit you manage), and this would be included as part of that basket of services.You could also hire a lawyer, but I think that property management company will be more cost effective.