Sounds like your agent FILED the claim and didn't advise you on what to do.Of course you can talk to your agent, with general questions.My agent has 30 years of experience doing thousands of investor's policies.

Utah and the areas I am looking at in the Salt Lake County/Utah County area seem to be too high to meet the 1% rule, and it seems to be harder to find deals that cash flow, but that could be because of my lack of experience. 

Self-Directed IRAs (SDIRA) or Solo 401(k)s allow tax-deferred or tax-free real estate investing, though they come with IRS restrictions.

So, I would work to increase your knowledge and experience and really identify a strategy that suits you before moving forward with anything. 2.

I am on the lending side of things so feel free to reach out if you ever want to talk shop and finance options that are out there. 

Start with BiggerPockets Ultimate Beginners Guide (free).

Building a portfolio allows you to gain experience, develop systems, develop your own approach to managing properties etc.

What experience does he have in real estate or in selecting investments in his IRA?

Again only telling my real life experience. 

To markets where you’ll gain long term tax free wealth.