Most of what they are asking is consistent with what I already do (I may have to change some of my timing) but boy, it makes me wonder what other hosts are doing out there that they have to make this a policy.Answering critical questionsYou must answer critical questions from guests in accordance with the timeline below:5+ days pre-stay: answer within 24 hours2 - 4 days pre-stay: answer within 12 hoursOn the guest’s check-in day and during their stay: answer within 1 hour (for messages received between 8 am and 9 pm in the property’s time zone).Access or Check-in instructionsYou must inform guests how to check in or access your property at least 72 hours before their scheduled check-in time.

Then I sent them local updates consistently.  

Tyndall Pointe Townhomes, consists of 72 spacious units located in Panama City, Florida.

One incentive I have seen people use to get good cleaners is to give them a certain percentage of the rental income (1-2%) plus their cleanings feeds.

Are there any cities or neighborhoods that you’ve seen consistent success with for multi-family properties?

I’m wholesaling/wholetailing in San Antonio and have been doing so consistently for the past year and a half.

However, their portfolio is consistently growing and I am also starting to invest in the area.

The method consists of marketing/publicizing the guru to create demand for the initial “free seminar”, where a pitch is made for a low priced $99 - $199 weekend workshop.  

The profits from my business were rolled into real estate, and then the real estate profit were rolled in to buy more real estate.The key is to be consistent, and to have a plan with what you are buying, and have an exit strategy for each dealGood luckGino

Additional features I like are free esigning and document management, online payments, tenant screening, maintenance requests, vendor payments, owner payouts, owner statements, communications at the  property level and with tenants.Portfolio currently consists of:Owned7 family long term 5 family long term 2 Short term SFManaged 2 Short term SFFuture plans for growth are to continue buying LTRs and managing additional STRs.