They're seldom home during the day and on weekends.The upstairs tenant texted me yesterday (I do have a separate phone line for our properties) saying she's having noise issues with the downstairs tenants: banging the screen door closed after she's gone to sleep on weeknights (11:00pm), talking on the phone at 1:30am, up and about at 2:30am on the weekend.

Text messages and phone calls go a long way here.

After some phone calls, I found out that many New England states don't have Oxford programs.

do they post their personal phone numbers on A BNB ?

I can give you much more specific info if you would like it via email or phone.

I just gave the appraiser my tenants phone numbers.

Hey @Devin Bost, I would highly recommend a few things to help with this. 1) Have systems and processes lined out for any emergency you can think of.2) A spreadsheet of subcontractors/ vendors that could handle the situation that arises (plumbing leak, electric out somewhere, etc.)3) Your cleaning team and handy person should be utilized for some things.4) Something like Breezeway can give you 24/7 support around your property with a dedicated phone number line.

Ugly furniture and cell phone photos ... and I was grossing $3,000/mo.

The last time I did an insurance MTR it involved my work truck, an alternating current generator, 150 feet of extension cord, a sawzall, an appliance dolly, my 14 foot trailer, a house with fire damage and a $3000 Samsung French door fridge.Don't expect to make any money without doing any work.

Does anyone answer the phone or call you back as a prospective tenant.