I would be concerned with the lack of communication.

I am not big on online collaboration; but, I hope to become better at communicating via professional social media.

I have been managing from out of state since May and experienced turnover in 3 out of the 5 rooms which has gone smoothly.My biggest recommendations are to have clear expectations and communication with the tenant about what expectations are. 

Including maintance, communication, rents etc and have everything linked to bank accounts etc. it’s a full service program.

Hi @Wil Pace,Check directly with the county, they are sending regular communication on Covid 19 guidance regarding rent. 

There has been no communication from him at all during the past two weeks.I have called, texted and emailed.

(Use case is -  while i am away and I could not talk to sellers or after my initial conversation - this CRM tool sends constant communication on my behalf).Thanks for your help in advance.

He prefers to communicate over email and is very brief.

In this industry communication is Key, ask the sellers agent if this was intended.

If you have tenants who have submitted a declaration, it’s important to encourage tenants to continue to communicate with you if their situation changes, as well as encourage them to continue to pay what they can in rent.