And, they can't blow me off or charge me $65 if I need to talk to them about an issue. 

Since I didn't hear the conversation, I can't be specific as to what might have occurred.But here are some likelys, you say:1.

If you have specific questions about property management, I'll be happy to help!

I like the camaraderie, folks help each other with issues that arise.It is my anecdotal observation that in some groups, folks mostly invest with the main character, who gets rich(er) and the folks make some money. 

As @Jeffrey Sommer said, title takes longer and often times, if there is a tenant, or financial issues, the closing date gets delayed.

If there was any miscommunication or lack of support, we need to address this immediately.Next StepsPlease reach out to me directly so we can resolve this issue.

I've had issues with there chosen title insurance and being told it is illegal for them to deni title insurance due to domestic violence (legal advise) can I just go in and pay cash for full offer amount????

Are there specific regulations or processes I need to be aware of to ensure compliance with local laws?

But before we get into the argument of what should/shouldn't be in the packet (or if you need one at all) does anyone have a service, website, platform they have used with good results, and would recommend ? 

Above 5+ units is possible but more challenging and rates are where you would expect them..50-65%LTV will be common for higher plex units, a common workarounds is if they have a US based family member or business partner with an LLC..Some investors or lenders have specific countries of origin that are restricted or even prohibited, check with your mortgage professional.