@Marc Faulkner I came across this site & some of it is relevant to your concerns....In Michigan, MHP Justice has "sprung up and it has a very broad agenda..."

Smart goals are Specific, Measurable, Achievable, Relevant, and Time bound. 

I guess the burning issue i had was customer service!!

At first I wrote this really long post but it was about 15 paragraphs so I synthesized it into three pretty relevant questions.

Target brands who will have their potential customers at your fashion show. 

Account ClosedDid your customer get financing?  

If you have enough rental demand in your area and are satisfied with the income, I'd be tempted to leave it alone  until the time it's very outdated and/or  just so worn out that it needs renovating, at which time you can  make the changes you want.Hi Ed , The end goal is a flip - Absolutely no weightage to my preferences :-) Just want to appeal the  broad customer base .I agree 200% with you on rentals , I just do the bare minimum - Even in high price neighbhorhoods , renters have pretty low expectation , i just buy for investing and havebeen a renter for 5 yrs . 

I tried to put the most important relevant details in without dragging a wall of text out further than needed.

I have just always had good customer service at the Byram NJ branch of PNC.

@Mike Bisson I see your point, in my business and life I have not found that working people over and trying to squeeze every penny or ounce of blood from customers, employees, suppliers is usually not a good idea in the long run.