I can FSBO a house in weeks to an emotional owner-occ vs a savvy investor buyer. 

I know a loss of $18K+ is hard to recover from and the emotional wounds are real and also hard to mend.

It was a tough decision as I have emotional attachment to it, and just really like the area.

They know we are there to represent the owner and, as a fiduciary of that owner, we're going to act in their best interests (with no emotional link to the property).

Not getting your tenant a gift has absolutely zero to do with treating your tenant badly.Not fulfilling your contractual obligations is treating your tenant badly.Again, I do not want to rent to desperate or emotionally needy people.

@Tricia O'Brien people will have an "emotional support animal"  that they don't tell you about on the application because the question is pets.   

Review sites offer too much content that is either a thinly veiled attempt at shilling, or that classic "angry Yelper" martyr type, usually a misspelled and emotional rant full of accusations and anger.

I'm not sure how eager I'd buy to buy right now though; the market is all squirrelly right, with values spiked through the roof due to short-term market forces (some driven by $, some by emotion).

Finally, the more equity you can put down up front the less leveraged you are for your emotional piece of mind. 

She had no physical resources or emotional ability to move any of it or to dispose of it.