There’s a number of issues to go through.

See the old mom-and-pop investors in their sixties that you are trying to buy off-market properties from.This is like people who buy for cash flow but don't realize that with the best cash flow comes capital expenditures and tenant issues.

Quote from @Gregory Carter: I have this same issue.

I also liked that they are US based as I had issues with my bank with the Finland based Hostaway.Finally, I highly recommend PriceLabs.

As to the quandary posed by the OP: The root of the issue is that it basically sucks to be an RE investor these days.

Various repair issues, bad tenant, and now this issue.

So far, I've rated Evergreen and FCI lowest based on a number of reviews on different platforms that have consistent negative reviews mentioning certain specific issues that I find concerning (this is after accounting for the inevitable disgruntled customer/borrower who gets unjustifiably upset).Are you able to share any of your information?  

Obviously some potential issues with the lender, but how often do these deals really happen?  

The issue is, like many others pointed out, that the numbers just don’t make sense.

I actually have a MF in upstate NY - it is 4 hours away from me so now planning to sell it as it is just too far away to manage when there are issues.