People have already provided great input, so I will touch on your comment your wife said.You really need to sit down with her and explain the short term and long term goals.

The protections are there because beat cops are not qualified to determine who is a tenant and who is a criminal.Just as LL should not provide keys without rent, security deposit, credit check, etc, tenant should not pay a dime without a lease agreement that gives them certain rights.  

A fairly common way that self-managing landlords handle this is to create a company that provides services to your properties.

Hire an attorney to provide the required notices about his serious breaches of the lease agreement and file the eviction case.

Make them attend 3-5 12 step meetings a week and have them provide documentation similar to the courts.5.

I guess the proxy might be what the person is paying now provided this isn't their first. 

I think you are assuming these people are professional lol, because not all loan officers are.  

I found myself attending in-person networking almost weekly prior to the pandemic, but we live in a different world, and the digital shift has made it harder.Currently looking for personal investment deals in the area, and also passionate about connecting other local investors with trusted service providers.

Include your logo or a professional image to build credibility, and make sure your contact info is easy to find.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!