The lease includes an itemized list of utilities including Water/Sewage, PG&E and Wifi.

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I will go ahead and PM you guys - I'm going to be heading out to Cleveland in a few weeks and want to get some conversations going.Thank you in advance!

An attempt to notify the former tenant, storage of their items (with cost to the former tenant if applicable), is standard law wherever I've lived.

Be nice, document all in writing, avoid phone calls or if you do talk make sure you record all the conversations- download ACR for your phone- save recordings, always prepare for court...I have some good vendors in Austin.

I did a complete conversion of a barn garage to full chalet for a lawyer about 15 years ago and prices were already escalating then. 

Use some common sense to proforma major expense items.

I call up the PMs and have a conversation with them which is an interview.

I had already paid him for several items including a few that needed to be redone as they were not done properly the first time.  

And I'd also start a conversation about renting and special assements like previously mentioned.And for the record, I'm sure there were plenty of pages you could skip...As for the reason why they're probably trying to balance the owner occupancy percentage...